Privacy Policy
Transparent Technologies Inc. (\u201cTransparent Technologies,\u201d \u201cwe,\u201d \u201cus\u201d) builds consumer software products including Clean Clean Clean. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. It is written to be clear and practical; formal legal review may add or refine language over time.
1. Introduction
This policy applies to the websites, applications, and services provided by Transparent Technologies Inc. By using our products, you agree to the practices described here.
2. Information we collect
We collect information you provide directly, such as account details, contact information, and messages sent through contact or support forms. We also collect basic product usage information to help us improve reliability and quality.
3. How we use information
We use information to provide and improve our products, communicate with you, respond to support requests, protect users and the platform, and comply with legal obligations.
4. Product and app information
For Clean Clean Clean, we collect information necessary to operate a household support marketplace, including household job details, cleaner profile information, communications, and booking activity.
5. Communications
We may send transactional messages related to your account, bookings, or support requests. Marketing communications, when introduced, will be transparent and controllable.
6. Service provider and household marketplace data
Clean Clean Clean facilitates interactions between households and cleaners. Information necessary to complete a booking (for example, job scope, general location, and communication) may be shared between matched parties.
7. Photos and user-submitted content
Users may submit photos of a home or job area to help create clear service plans. These images are used to operate the product and may be visible to cleaners considering the job.
8. Payment and billing information
When payments are enabled, payment details are handled by third-party payment processors. Transparent Technologies Inc. does not store full payment card details on its own systems.
9. How we share information
We do not sell personal information to advertisers. We may share information with trusted service providers who help operate our products, with parties involved in a booking on Clean Clean Clean, or when required by law.
10. Data retention
We retain information for as long as needed to provide our products, meet legal obligations, resolve disputes, and enforce agreements.
11. Security
We use reasonable technical and organizational measures to protect information. No method of storage or transmission is completely secure.
12. Children's privacy
Our products are intended for adults. We do not knowingly collect information from children.
13. Your choices
You may request access, correction, or deletion of information associated with your account by contacting us at the email listed below, subject to legal and operational limitations.
14. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through our products or website.
15. Contact us
For privacy questions, contact privacy@transparentapplications.com.